Shipping policy
Order handling time
Every order is prepared within 1 to 3 business days at our Edinburgh warehouse. Orders placed at the weekend or on a public holiday are picked on the next business day.
Estimated transit
Please allow up to 15 business days for delivery after dispatch. We quote that window in good faith, but the carrier network and the destination decide the actual day the parcel arrives.
Shipping charges
Shipping is estimated according to the distance from our warehouse to your delivery address. The charge is calculated and displayed at checkout before payment, so the total is clear in advance.
Tracking the parcel
A tracking number is emailed at dispatch. Scans can lag by a day or two at busy periods, so check again before assuming something is wrong.
Late or missing parcels
If the parcel has not arrived within the estimated window, contact us. Report a parcel you believe is lost within 7 days of the expected delivery date and we will raise it with the carrier.
Damaged deliveries
Message us within 48 hours of delivery with photographs and we will arrange a replacement or a refund.
Address accuracy
We ship to the address given at checkout. If a parcel returns to us because the address was wrong or incomplete, we will get in touch about sending it again and any additional postage required.
Returns
Unworn, tagged garments may be returned within 30 days of delivery. Report damage within 48 hours of delivery, and a parcel that appears lost within 7 days of the expected delivery date.
Who we are
MR LEIGHTON ANTONY WATTS
Wardlaw Terrace, Edinburgh, EH11 1TW, United Kingdom
Email: info@westpeaksupply.shop
Phone: +44 118 991 2003